About Us

We are proud to provide quality roof installations and repairs throughout Virginia. With Payne Roofing & Remodeling, you can trust that your roof is in good hands. Whether your roof simply need to be repaired, or you need a new roof entirely, our highly trained staff works to exact standards to ensure that you receive the full benefit and longevity that your materials are intended for.

From the moment you call us, you will find that our staff is courteous and respectful and we will go the extra mile to make you a 100% satisfied customer. We make every effort to keep your property clean and free of debris and will do a thorough cleaning of any project related materials prior to our departure.

Keeping you informed:

An open line of communication is key to any relationship. Hiring a roofing contractor is no different. When you hire us to install your next roof, we will be up front and explain in detail every aspect of the solution we are providing. Rest assured that we will answer your inquiries in a timely manner, and we understand that information is important to maintaining the reputation we have built.

 

Service after the sale:

We often hear horror stories about roofing contractors who install a roof and cash the check, but are nowhere to be found when an issue arises. Our integrity and profound belief in service after the sale means that you will never face this problem. We are not perfect by any means, however, should an issue arise will be there to make it right. It’s just another reason why we are one of the best in the industry.

 

Beyond the Warranty:

Most roofing material manufacturers are moving to a lifetime warranty on their shingles. While we applaud the manufacturer’s desire to give the customer greater peace of mind, if the materials are not installed correctly, the warranty will be useless. It is important that you thoroughly check out any roofer to make certain that you are comfortable with his or her ability to handle your project properly. We highly recommend hiring a roofing contractor who has many years of experience and a long list of satisfied customers. We will be happy to provide a list of references and we look forward to adding your name to that list.

 

 

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